Placing an Order Orders can be placed 24 hours a day, 7 days a week on funnyshirtguy.com. On-line ordering is straightforward and convenient; simply click the "Add to Cart" button from any product page on the web site and then follow the subsequent instructions. Telephone orders can be placed during normal business hours, 10:00 am to 6:00 pm (central time) Monday through Saturday (excluding major holidays) by calling 1-724-502-2081. Funny Shirt Guy 211 Wilshire Ct. Gibsonia,PA 15044 Payment and Tax Funny Shirt Guy LLC accepts credit card payments from Paypal, or Visa, Master Card and Discover. Tax will be 0.06% for state tax due for the state of Pennsylvania where Funny Shirt Guy LLC is based. Such amount will be calculated at the total bill of purchase. Order Status/My Account If you'd like to check the status of your order, we encourage you to refer to your order confirmation where you will find the lead time for the items you ordered. Please note that the lead times reflected are approximate, and are for the production time needed to complete your items. Shipping transit times add one to three weeks to your lead time depending on the item shipping method used and destination. Small items shipped via UPS and should be delivered to the specified shippng address within three to seven business days of the lead time noted. You may also check your My Account profile for updates on the status of your order. Once an item has been shipped, this information will be reflected in My Account. If you wish to speak with a customer service team member, call us at 1-724-713-5745 Monday through Friday between 10 a.m. and 5 p.m. (eastern) or contact us anytime via email. brent@funnyshirtguy.com International Orders Funny Shirt Guy ships items outside the 48 contiguous states. Security and Privacy We understand your concerns regarding privacy and designed this policy as part of our strong commitment to you. Cookies are used on the site to help customers access and track items in their shopping cart. A cookie is sent to the individual to identify them when they return to the site for the purpose of viewing items left in their shopping cart. When registering as a member of funnyshirtguy.com, we may ask you to provide certain details about yourself. We do this in order to offer you a full range of information, products and services. To register as a member, we will ask you to provide your name, email address and mailing address. All newsletters and promotional emails have an "opt-out" feature. When you order products, we will also need your billing and shipping information. This information should be as accurate as possible because we will use it for all contact, billing and shipping purposes. Because members and their privacy are top priority at Funny Shirt Guy, we use the most secure transaction software available. All credit card orders on funnyshirtguy.com are processed on a secure server. Any credit card or other personal information you provide Funny Shirt Guy is protected by encryption using Secure Socket Layer Protocol (SSL). Only Funny Shirt Guy can decrypt this secure information. If you prefer not to place your order online, we would be pleased to take your order by phone. Please call our Customer Service team at 1-724-713-5745. One of our customer service representatives will be happy to assist you. Shipping Methods and Charges Standard shipping charges are based on UPS and USPS shipping costs. Returns/Exchanges Funny Shirt Guy strives to provide our customers with the highest quality merchandise and an unparalleled shopping experience. If you are not completely satisfied with your non-custom item, you may return it, for a refund, exchange, or store credit. Returned items must be unused, in their original condition and their original packaging. Simply call us within 7 days of receipt of the item and we will issue you a Return Authorization Number (RA#), which is valid for 10 business days. Upon receipt of your approved return, Funny Shirt Guy will either issue a refund for the purchase price of your item(s) to the credit card used for your purchase or ship the item you selected in exchange. Please note that shipping charges cannot be refunded by Funny Shirt Guy; all shipping charges are the customer's responsibility. We encourage you to send all returns via insured mail for protection against lost or damage. If you return an item after the 10 business day window, without a RA#, and/or Funny Shirt Guy suspects an item has been used, the merchandise will be shipped back to you at your expense. Also, if you choose to return an item that was shipped to you free of charge, you will receive a refund for the item's purchase price minus the appropriate shipping costs as outlined on our Shipping Methods and Charges section. You can email Customer Service or call us at 1-724-713-5745 Monday through Friday between 10 a.m. and 5 p.m. (eastern). Please note: All sales on discounted and sale items are final. Cancellations Funny Shirt Guy works to ship orders as quickly as possible. For this reason, we cannot guarantee that we will be able to cancel your order after it has been placed. If you need to cancel your order please call us ASAP (within 3 business days of placing your order) at 1-724-713-5745 and we will do our best to cancel your order. If your order has already shipped, please see our Returns policy for further instructions. Gift Certificates Funny Shirt Guy offers gifts certificates to help you give the perfect gift every time. Please note that gift certificates are non-refundable. |